COMM RESPONSE
Public Safety and Mental Health Education, Training, and Consulting
Fire Service Communications
Effective communications is a critical component of fire service operations. It provides the vital link between citizens and responders. The Fire Service Communications Course continues to advance fire communications training, improving service to the caller and increasing safety of the responders. This dynamic course covers the terms, techniques and protocols required for excellence in fire service call taking and dispatch.
TOPICS INCLUDE:
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Introduction to the Fire Service
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Fire Service Apparatus and Terminology
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Fire Service Communications Overview
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Fire Service Call Processing
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Fire Dispatch Procedures
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Fire Service Incidents
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The National Incident Management System and Incident Command System
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Hazardous Material Incidents
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Terrorism Incidents
The course manual contains numerous photographs and illustrations to bring the course material to life and serves as an excellent reference source once back on the job.